Free Shipping | Above ₹999

Shipping Policy

At Smart Acre, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how and when your order will be delivered.

1. Order Processing

  • Orders are processed within 1–2 business days after receiving full payment.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Time & Delivery

  • Domestic Shipping (India): 3–7 business days depending on the location.

  • International Shipping: 7–14 business days (subject to customs clearance).

    Note: Delivery times may vary due to external factors like weather, holidays, or courier delays.

3. Shipping Charges

  • Free shipping on all orders above ₹999 (within India).

  • For orders below ₹999, a standard shipping charge of ₹60 applies.

  • International shipping charges will be calculated at checkout based on weight and destination.

4. Tracking Your Order

  • Once your order is shipped, a tracking number will be shared via email/SMS.

  • You can track your order using the courier’s website or our tracking page.

5. Shipping Partners

We use trusted courier partners such as Delhivery, Blue Dart, DTDC, India Post, and FedEx to ensure reliable delivery.

6. Damaged or Lost Packages

  • If your package is damaged upon arrival, please contact us within 48 hours with photos and order details.

  • If your order is lost in transit, we will coordinate with the courier and arrange a replacement or refund after investigation.

7. Contact Us

If you have questions regarding shipping, feel free to reach out: 📧 support@smartacre.com